Unilabs Lisboa - e Cave
2.6/5
★
based on 8 reviews
Contact Unilabs Lisboa
| Address : | Avenida da Liberdade, 202 - 1º drt, R/C, e Cave, 1250-147 Lisboa, Portugal |
| Phone : | 📞 + |
| Postal code : | 1250 |
| Website : | https://www.unilabs.pt/unidade/unilabs-lisboa-av-liberdade |
| Categories : | |
| City : | Lisboa |
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Maria Mihova on Google
★ ★ ★ ★ ★ Terrible service. No desire to help. Just send you right away to look for somewhere else for help. Not nice service.
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Dan F on Google
★ ★ ★ ★ ★ Terrible place, huge lines. We waited 1 hour only to be told that they can not perform the test.
Highly not recommended.
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W. Alexander Adler on Google
★ ★ ★ ★ ★ Should get a zero. Called and went twice for a COVID Antibodies test and they are useless. I rang and was told they will do the test, the price and that I don't need a prescription.
I went to the lab the first time and they told me I can only do the test between 8-12; they were quite annoyed and rude, despite not really having clients. Second visit I was turned away as they insisted I have a prescription. They were quite rude and unhelpful. I would simply avoid this place.
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K Leo on Google
★ ★ ★ ★ ★ I would give it zero stars if possible. They promise 24 hours for result , they let me miss my flight . Another lie on their website is appointment takes 5 minutes. Had 9 am appointment in Portimao to wait long queue because they just appear to work from 9:30. Such a scam company ..... The only thing which works is to pay and you receive the invoice a few hours later in your email !
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Ana Freitas on Google
★ ★ ★ ★ ★ This used to be my place to go for any medical exams… until it was transformed into Unilabs. Not a place I would recommend if you want to be treated like a human being and not as another faceless customer who's just paying for a mediocre service. So much so that I'm sure they won't even care about this comment: "Next!"
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Helga S on Google
★ ★ ★ ★ ★ Not recommend!
Cheaters, awful customer service.
Paid for test, did not receive confirmation. Twice called to the support, was told that they did not see my appointment, was asked to write an email to claim my money back. I did it right after a call, it was 24.01.2022. Today is 24.03.2022. And I still did not get my money back! All my last letters were ignored.
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Alexander Pichugin on Google
★ ★ ★ ★ ★ Worst service and scheduling. What the point of having a timed appointment if you have to wait in the queue for a ticket first and then wait in the queue with ticket. More than half an hour of extra time from scheduled 11:00am to get to the exam. And no, that's not a COVID related anything
UPD: OVER THAN AN HOUR TO GET TO THE EXAM WHEN YOU HAVE THE EXACT TIME APPOINTED!
At the end you have to wait in 3 queues: to get ticket, to get to the counter and then again to get to the exam! And they only start moving when you start pushing them. What the heck?! ?♂️?
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Megan Harrison on Google
★ ★ ★ ★ ★ Booked for pre travel covid test at Estádio do Bonfim, turned up to find others had been waiting 1 hour as no one was there to do the test. Turns out they took a one hour lunch break despite booking appointments during this time, ridiculous.
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