Hospital da Luz

Name: Hospital da Luz
Address: Av. Lusíada 100, 1500-650 Lisboa, Portugal, Lisboa, Portugal

2.9/5 ★ based on 8 reviews

Contact Hospital da Luz

Address :	Av. Lusíada 100, 1500-650 Lisboa, Portugal
Phone :	📞 +7
Website :	https://www.hospitaldaluz.pt/lisboa/pt
Categories :	Private hospital ,
City :	Lisboa

Av. Lusíada 100, 1500-650 Lisboa, Portugal

Best Private hospital in portugal

L	Li Lanran on Google ★ ★ ★ ★ ★ The worst hospital I experienced in my life. One examination had been postponed 3 times( from March to June). The appointment had been cancelled without any Notice….
P	Pedro Chaves on Google ★ ★ ★ ★ ★ I am going to talk about a SIX MONTHS experience of going back an forward to the Hospital da Luz and why it is a scam. For the past months I have been there with my wife for an isse where the ping ponged her through several tests, doctors different ER consultations. The last time we went the doctor available did not even look at her, asked what she had, ignore the tests she already did in the past, told her to shut up and be on an IV. I am still doing a formal complain through medis for that. But anyway after more than 20 tests. The last doctor we had, wanted to do another bunch of tests, when we said it was a pre-existing condition and thus the hospital would charge us for the operation, suddenly as by miracle he said, "oh, wait I actually have a spot for a operation this monday." This is what Luz is about, they will flip you through thousands of tests, to make money, and will treat you went you actually have to pay. That is the reality of private.
N	Ngulik Yuk on Google ★ ★ ★ ★ ★ Excellent service... good doctors and staff and good ambience, cozy and the facilities are great. Feel calm and nice here not feel like in a hospital
N	Nina Portugal on Google ★ ★ ★ ★ ★ Like most other people, my grievance is with rude, incompetent and unrepentant reception staff. I was waiting for one hour for an appointment in a waiting room I was specifically directed to by reception staff. After one hour they came to say that was the wrong place and to go to another waiting area in which (another) receptionist said I would have to wait for at least another hour for my appointment. No apologies, no recognition that I might be a human being with job, children and everything else that gets bumped because of incompetence of administrative personnel. Not to mention that I have a health issue that remained untreated because I could not afford another hour of waiting. That was two hours of my life irrevocably wasted by Hospital da Luz with no apology.
J	J. Barcarolo on Google ★ ★ ★ ★ ★ It is a beautiful place, but that’s it. Everything else is utterly terrible and badly managed. Procedures are chronically delayed. I came in for a simple exam today and the machines didn’t even work — good luck with anything more complicated. Their check-out and payment system is also a mess, and randomly insist that you pay for services out of pocket because their system’s connection to the health insurance is mysteriously down. There are much better hospitals in Lisbon.
L	Laura Analise on Google ★ ★ ★ ★ ★ Very pleased with service here, they have great Doctors. I had my surgery here and I was very pleased with the service and the surgeon was just amazing as a person as well as Doctor. There's some room for improvement when comes to check-in to your appointments and waiting times.
I	Isabella Burchell on Google ★ ★ ★ ★ ★ The doctors are great however today we were given incorrect directions twice from people who work there. The attitudes of the receptionists were dismissive and unhelpful. We arrived for our appointment went and then told it had been cancelled and when they checked the system the message they supposedly sent to us had NOT been sent. The receptionist was extremely unhelpful and unwilling to find a replacement dentist or find a next appointment until the end of the next month. We have taken time off work and lost money to take my son to the hospital. Absolutely outrageous!
B	Beatriz Dominguez Gonzalez on Google ★ ★ ★ ★ ★ I was happy until today’s visit. Today I received a very rude treatment at (department) reception and I m already waiting almost an hour for an scheduled appointment that they called me 3 days ago to reschedule. I expect something else from a private hospital. Doctor was wonderful