Hotel 3k Europa

The hotel is well located, close to the subway and also to a shopping center with a food court. My corner room had a two nice big windows. The bathroom was very big. Overall the experience has been good. The room had 2 daily small bottles of water. I would go there again on my next Lisbon business trip.

The hotel is great! Super comfortable and cozy even though the having a super modern style. I found the bathroom concept (at least in my room, see picture) amazing. In terms of looks the hotel could easily pass as a five star hotel. But the ALL the staff was super rude which really ruined the experience to me. Both the night and morning front clerks were somewhat hostile towards me. And ALL non essential staff (cleaning ladies) did not speak any language besides South American Spanish even the dining room staff was rude. My honest guess is a terrible manager, since this kind of experience is not even normal in the cheapest hostel in town (Lisbon).

Staff were fantastic and helpful but room was uncomfortable. The bathroom concept was odd and caused discomfort if anyone went to the toilet at night because the light shines straight in to the bedroom. The rooms were clean but the beds were so hard it was easier to sleep on the floor. Breakfast was great and had a fantastic selection. We only stayed here for 2 nights as the comfort level was so low that we opted to switch to another hotel closer to rossio Square. If they sorted the beds and the light that comes in to the bedroom when anyone goes to the loo then I would consider staying again.

This is the place to STAY! I was extremely lucky to have found such a place in the midst of the COVID-19 pandemic. Very clean (which is absolutely mandatory, even more so now), very comfortable beds, spacious and comfortable rooms, with plenty natural light, great Internet connection (I had to work online from the hotel, and the connection was flawless). Because the air conditioning system is shut down for health reasons, the rooms are a lot colder. Ask for extra duvets when checking-in. Breakfast is great and it is now served individually. The breakfast room as been rearranged to comply with the new distancing health rules. Great coffee, latte, croissants, eggs, cheese, juices. The hotel deserves 5 stars particularly for the great service provided by the hotel's head officer: polite, efficient, clear, and professional. A lady that would probably excel at any type of job. A true host! However, the night manager made my staying at the hotel a lot less pleasant: there is absolutely no need for passive-aggressive remarks, in particular when guests (or others) have been nothing but polite to you. Questions, doubts or requests should be addressed in a kind manner, despite the seriousness of our current situation: please, be kind, if someone is being kind to you. Perhaps the gentleman fears for the loss of his job, perhaps there is illness in his family; and yet it does not cost you to be kind and clear. Do not speak to others as you were doing them a favour. There are no favours. Only services that may or may not be possible and kind ways to convey messages. Close by you have a restaurant that is still serving meals (take-away service only; when possible, they will deliver at the hotel's reception area and you can pick it up there) called Sauvage. Food and service are great, and they are just across the road.

AVERAGE service but GOOD LOCATION. We stayed for 4 nights in Hotel 3K Europa in June 2019. It is well located very near the train station and a mall which houses cinemas and shops and supermarket. Public transport is also easily accessible and the airport is a short car ride away. The hotel rooms are clean, comfortable and well maintained. However , staff service is not satisfactory.

clean, good wifi, free parking, nice staff. all good.

One iron I basement for all guests. You have to go out if you room. Down to reception. Have to wait in reception line. Then the person will open the room for you. And the room have just space for the iron board. Cannot understand this hotel got 4 stars ?

The single room was spacious. Quiet. The district offers restaurants and parks near by. Breakfast was really great. Will return.