VIP Inn Berna Hotel

3.2/5 based on 8 reviews

Contact VIP Inn Berna Hotel

Address :

Av. António Serpa 13, 1069-199 Lisboa, Portugal

Phone : 📞 +78
Website : http://www.viphotels.com/pt/Hoteis/VIP-Inn-Berna/Sobre-Hotel.aspx
Categories :
City : Lisboa
Description : Understated, bright rooms & suites with soundproof windows in a straightforward downtown hotel.

Av. António Serpa 13, 1069-199 Lisboa, Portugal
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Jelena Jecmenica on Google

If you can, avoide this hotel. Old and dirty. The lock of our room was out of order. We were waiting for more then 30 minuts in the midnight that they do something. Walls are dirty. everything inside is old and ready to be changed. No armchair in the room. Good connection with the city center.
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Kat on Google

Hotel itself is pretty, clean and our room was lovely. The view wasn't so good from 10th floor. The room didn't have any kettle or fridge or anything especially for that price which was not that low. The lady on the reception was rude and unfriendly to all guests that did not speak in Portuguese. She was rude to us and even squeezed someone in the queue for check-in in front of us. Parking available if there is space and it's €12 a whole day which is ok comparing to central Lisbon parking prices.
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Kate Bedrii on Google

Awful hotel for a high price! We ordered a room with one king-size bed and got two small beds, lots of dust, really old air conditioner and no fridge. In addition, there is no sound isolation at all and you can hear what`s going on in the room next to you. Staff is very unprofessional and don`t provide any service at all. We had students living on our floor and they were partying till 4 AM causing much noise. When we asked hotel worker for help so we can at least sleep at night, she responded: "We warned their teacher but they just want to party. You need to wait for one more night and then they will check out". I was shocked. She just suggested me to have another sleepless night because they don`t give a f* about their guests.
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Yoana Drashkova on Google

Food was excellent. Rooms are not looking new or cozy. TV was old and with only a few channels which were only portugiese. Bathroom didn’t have any places to put your things. Anyway, it was clean, quiet and the staff were always ready to help. It was not the comfiest hotel we have stayed at but it’s okay for one or two nights.
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Marisa Madeira on Google

Great location. Helpful and polite staff. The bedroom space from the bed to the window was fairly unexisting. The rusty dent on the bathtub was poorly covered with a rubber mat. Paper thin soundproof ceiling, the water rushing through the water pipes was a bit of an annoyance. They were under makeover and rebuilding works, hopefully that's not a problem anymore.
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Ruhaan Baral on Google

Till today we had a good stay, interesting place, close to everything.
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Sheena Fernandes on Google

For anyone thinking of this hotel, the rooms were not sound proof (unfortunately). However, staff were really friendly & breakfast was worth it.
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Erin Emory on Google

We booked this place in a pinch because we needed to get a few hours of sleep before our early flight, so I didn’t mind the poor reviews. But we were pleasantly surprised! The furnishings in the lobby are a little dated but everything else was really great. Staff were kind and helpful, room was clean and has recently been renovated. It was half the cost of other places we stayed in Portugal and we remember it just as fondly.

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