Budget Rent a Car - Aeroporto Portela Lisboa
2.8/5
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based on 8 reviews
Contact Budget Rent a Car
| Address : | Aeroporto Portela Lisboa, 1700-008 Lisboa, Portugal |
| Phone : | π +8 |
| Postal code : | 1700 |
| Website : | https://www.budget.com.pt/%3Fmap%3DGoogleMyBusiness-LIS |
| Categories : | |
| City : | Lisboa |
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Benjamin Bollen on Google
β β β β β Total scam. We called, booked and paid upfront, but at the front desk she refused to give the car and kept our money. NEVER use their service!
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Lucky_kid 777 on Google
β β β β β Really badβ¦
We booked them via Rentalcars due to their rating (could have gotten goldcar for half the price). At they counter they refused to take my credit card (N26). I have a business card never has an issue beforeβ¦ they didnβt even try!
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VKS15 on Google
β β β β β I was told, that they would send the signed contract via email. BUT I never received it.
I tried to reach them via phone call and email, but noone is responding.
THE BIGGEST JOKE IS THAT I WAS CHARGED MORE THAN IT WAS PEOMISED!!
But I cant check it. No contract on my hand.
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Adson on Google
β β β β β The fees were not well explained. the attendant said that some tolls could not be paid on the spot, in order to influence the customer to buy extra toll service. In addition, unexplained driving fees were charged.
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Piotr Jaszkowski on Google
β β β β β They try really hard to scam people. I told them that I do not want any vehicle insurance (since my CC covers it). Then they were insisting that the extra insurance charge on the contract is for the "third party insurance". Do not fall for this scam, third party insurance is included in the base rate as they cannot rent a car without it. Of course when I started asking questions about it the clerk suddenly had very bad English.
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World Gripe on Google
β β β β β The experience was smooth, they just need to be more organized with car pickups as they are a bit all over the place as there is no system. You gotta run after them to let them know you picking up a car.
Make sure you inspect your car before leaving by taking a video of any dent , scratch you find as there is no proper joint inspection with the budget employees before you leave with the car.
They might try to make you accountable for a scratch or dent that was there already.
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PrzemysΕaw Czechlik on Google
β β β β β I need to reconsider my opinion. Firstly I was fully satisfied and gave them 5 stars. This night a month after renting the car my bank has blocked unathorized transaction from Budget car rental Lisbon. AVOID RENTING A CAR FROM THEM! Or at least block your credit card afterwards
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Andrei Bolgov on Google
β β β β β Had to wait 45 minutes in noisy garage to receive a car. Staff was telling me that it will be ready in 5 minutes but it was postponed numerous times. In my opinion other car should have been provided or free upgrade to higher class, especially taking into account that full insurance coverage was purchased as extra.
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